I've created a Mail Profile with access to the AOL account through IMAP, but sending from the Outlook message doesn't seem to work - nothing got sent. I have already set AOL Desktop Mail as the default "mailto" program (and tested that if I click on a "mailto" link in a webpage it works). How do I get the system to open AOL Desktop Mail instead? On the new system, if we scan from the printer console or from the desktop software, the default Windows Outlook e-mail opens with the attachment. He would scan a photo, and up would pop a brand-new AOL e-mail message with the scan already attached, so he could send to his friends, children, grandchildren, etc. On his old system, he could scan directly to his AOL Desktop Mail software - using either a button on the printer (an HP 3520) or from the HP software icon on the desktop. He resisted giving up his Windows Vista system until it physically died. He's been using computers for 25 years, but it's getting harder for him to learn new ways to do things. The daily user is my 96-year-old father-in-law. We've attached to a brand-new HP 4520 printer/scanner, connected via wireless. We have a brand-new HP Pavilion laptop, running Windows 10. I think this is a different problem than the "scan to e-mail" problem I'm seeing trending (mid-May 2016).
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